We are pleased to announce a one-day workshop on efficiency and productivity analysis that will take place at Católica Porto Business School – Universidade Católica Portuguesa, on the 9th of June 2017. The workshop will have a plenary session with two speakers: Professor Chris O’Donnell (University of Queensland) and Nicole Adler (School of Business Administration, The Hebrew University of Jerusalem).
Academics and practitioners are invited to present papers on the field of productivity and efficiency analysis applied to performance assessments in the service sector. Theoretical contributions or applications to other areas are also welcome.
The 6th Workshop on efficiency and productivity analysis will be dedicated to the theme of Performance Assessment in Services. It will be hosted by Católica Porto Business School (CPBS), the only school in the North of Portugal with the EQUIS international accreditation and the third in Portugal. CPBS has a variety of master programs in the area of management, with specialisations in Service Management and Business Analytics, amongst others. CPBS has also lauched recently a Service Management Lab (SLab), a research centre whose objective is to produce and transfer knowledge for increasing productivity, quality and innovation in service-related industries and tasks.
You can have a look at the 2015 edition here.