Case Studies

Examples of case studies developed by SLab:

  • SONAE MC: When Lean Comes to Service – Case study about the implementation of Lean principles at SONAE MC retail stores across the country available here.
  • Good Year – Case study that explains the concept of Servitization in an easy way, available here. [in Portuguese]
  • Schmitt+Sohn Elevadores – Case study that illustrates a successful servitization strategy in Portugal, in which services represent more than 50% of the company’s global sales, available here. [in Portuguese]
  • Nederman Insight – Case study that exemplifies an advanced service model and the use of digital technologies, available here. [in Portuguese]
  • Clevedon Fasteners Ltd – Case study that demonstrates how even a small company that manufactures simple products can succeed with a servitization strategy, available here. [in Portuguese]